PROBLEM

INSIGHTS

SOLUTION

Unsustainable phones due to their profit-driven design that end up as e-waste, which is growing every year. Phones aren’t designed to be repaired and there is poor service infrastructure to support circularity.

• a fully automated economy
• planned obsolescence, designing a product with a limited lifespan
• the circular economy, the value of materials is reused
• the right to repair
• different user personas that have different needs and habits

My proposal is an universal public phone repair service and modular, repairable phones. It will reduce e-waste and it will create a circular economy for phones by providing repairs, recycling broken phones and offering modular phones.